Michael S.
“TSR manages all my business's IT, cloud services, and handles cybersecurity. They are always responsive, proactive, and easy to work with. They've got my back and I highly recommend working with them!”
Managed IT services in Madison from a Wisconsin team
Madison-area businesses work with a family owned Wisconsin team that covers Southern Wisconsin end to end. Remote-first support, and our team is on-site as needed.
Why TSR in Madison
- Security built in from day one. Every plan includes monitoring, patching, and security controls, so protection is part of how your IT runs, not an add-on.
- Controls you can show. We document identity, backup, and access controls so organizations can show their work to a partner or auditor.
- The same team as headquarters. You get the same help desk and client success model as clients closer to our HQ.
From Google
Kim S
“TSR has been our IT provider for many years, they have been top notch, the team knows all you need to know.”
Bobby S.
“These folks at TSR "GSD" - If you know, you know. Jackson is consistently positive, quick, and efficient. Most IT professionals don't have personalities, but TSR certainly breaks that mold.”
Beth R.
“Great company to work with. Their employees are knowledgable and top notch at customer service!”
Eva D.
“Whenever I contact TSR for assistance (which is more frequently than I'd like to admit), their help is prompt, accurate, and courteous. They explain the source of the problem and the steps to correct it, as well as how to avoid it in the future.”
Travis M
“We’ve had a great experience working with TSR Solutions as our managed IT service provider. Their team is responsive, knowledgeable, and proactive in identifying and resolving issues before they impact our business. A special thank you to our account manager, Jackson Xiong, who has been exceptional to work with. Jackson is attentive, strategic, and always quick to respond. He makes sure our needs are addressed and that we’re set up for long-term success. TSR Solutions has truly become a trusted partner in keeping our systems secure and running smoothly. Highly recommend.”
Maureen W.
“This team is extremely knowledgeable and responsive--I always get great help and they are always pleasant and professional!”
Susan M.
“I have had such great experiences with TSR. Their staff are top-notch, always helpful, proactive, and patient. I highly recommend them!”
Jon L.
“TSR Solutions has been our IT support system for a number of years. Their knowledgeable staff, fast response time, and 24 hour service is above the rest!”
Ahnna H.
“TSR is very helpful and they get to the root cause effectively!! They are top of things and respond to issues timely! I am happy they are our IT company to resolve our IT issues.”
Julie L.
“Excellent response time. Accurate and professional. So easy to work with!”
More testimonials on Hear From Our Customers.
IT support for Madison businesses
Managed IT
Keep your people working with help desk support, monitoring, patching, and IT planning.
Cybersecurity
Protect accounts, devices, and business data with clear responsibilities for prevention and response.
Explore Cybersecurity in Madison
Cloud
Plan, migrate, and manage Microsoft 365, Azure, and hybrid environments around how your team works.
Explore Cloud in MadisonLocal case study
A Southern Wisconsin manufacturing spin-off goes from zero IT to fully operational in three weeks
After a spin-off left the company with no IT, TSR built a secure Microsoft Azure environment in three weeks.
Read the case studyThe same standards in every market
- A help desk staffed Monday–Friday, 8 am–5 pm, with on-call support after hours.
- 3.5 minutes average to a live technician.
- During business hours, every call to our service line is answered live by an engineer who can open a ticket or start solving the problem.
- Monitoring 24/7/365.
- A U.S.-based team.
- A named client success manager who knows your business.
- vCIO guidance included with Fully Managed and Co-Managed IT.
Industries we support in the Madison area
Dane County has a deep healthcare, research, and professional services economy, along with manufacturing in the surrounding towns.
Healthcare
Keep clinical systems available, protect patient and practice data, and give staff a help desk that answers. Engineers who learn how your practice actually runs.
Explore IT support for Healthcare in MadisonProfessional Services
Keep client work, billing, and file systems available. Protect confidential work product. Give partners and staff a help desk that answers so billable hours are not spent on tickets.
Explore IT support for Professional Services in MadisonManufacturing
Connect office systems to the floor without treating OT like a second-class network. Security, backups, and a live help desk when a line cannot wait.
Explore IT support for Manufacturing in MadisonLegal
Protect client matters, keep document and billing systems available, and give attorneys a help desk that answers in minutes. Security and efficiency without jargon.
Explore IT support for Legal in MadisonNon-Profit
Keep donor, member, and program systems available. Protect the data people trusted you with. Give staff a help desk that answers so they can stay on the work.
Explore IT support for Non-Profit in MadisonResearch-adjacent and healthcare organizations here often have stricter data handling expectations than their size suggests. We build identity, backup, and access controls to match those expectations, and document them so you can show your work to a partner or auditor.
Nearby areas we serve
Dane County and the I-90 and I-94 corridors toward Janesville are part of our regular Southern Wisconsin coverage. These are the areas we serve. See also Southeast Wisconsin and Milwaukee.
- Madison
- Sun Prairie
- Fitchburg
- Middleton
- McFarland
- Waunakee
- Janesville
Madison FAQ
Do you provide on-site IT support in Madison?
Yes. Most issues are solved remotely, and our team is on-site as needed.
Do you support Sun Prairie, Fitchburg, Middleton, McFarland, and Waunakee?
Yes. Those communities are part of our Madison-area coverage.
Can you support a Madison clinic with HIPAA requirements?
Yes. We run HIPAA-minded operations for healthcare clients, and our Compliance team helps with HIPAA alignment.
Is TSR a good fit for a small IT team in Madison?
Yes. Co-Managed IT adds security, after-hours, servers, network, and SOC behind your team.
How does TSR get started with a Madison business?
With a free consult, then an assessment of your network, devices, accounts, and backups. You see the plan and the onboarding timeline before anything changes.
Do you work with businesses in Janesville?
Yes. Janesville is part of our Madison-area coverage. Book a free consult to confirm your sites.
Book a Madison-area consult
No obligation.