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About TSR Solutions

Technology on Purpose. A family-led MSP since 1991, now serving Southern Wisconsin, the Phoenix metro, and San Antonio-Austin.

Our story

Second generation. Same purpose.

Tim Radtke founded TSR Solutions in 1991 on a simple idea: technology should serve the business. That idea became our mantra: Technology on Purpose. Started with his brothers, Paul and Mike, alongside him, today the second generation is stepping in to leadership at TSR: Tommy Radtke as CEO and Johnny Radtke leading sales. We maintain the same commitment to plain talk, fast response, and long relationships, now across Southern Wisconsin, the Phoenix metro, and San Antonio-Austin.

We provide managed IT, co-managed IT, cybersecurity, cloud, and AI implementation among other offerings for small to mid market businesses. We work especially with Manufacturing, Healthcare, Legal, Professional Services, and Non-Profit. Work is coordinated from our Cedarburg headquarters, with coverage across teams in southern Wisconsin, Arizona, and Texas markets.

Explore our IT services to learn how we can support your business and see how we execute on them using The TSR Way.

Meet the people behind TSR on Our Team. Interested in joining the TSR team? Check out our open roles on Careers.

November 16, 1998, Sm@rt Reseller. Click to enlarge.
Scanned Sm@rt Reseller article from November 16, 1998, titled Techie Turns Passion Into Profits, featuring TSR Solutions and Tim Radtke.

How we show up

Four commitments you can hold us to.

Rapid response, guaranteed

3.5 minutes average to a live technician.

We own the fix on the plan we agreed

If we miss the mark on the plan we agreed, we own the fix. No finger-pointing. Your business is our business.

Clear, jargon-free communication

Our team explains everything in plain English: no technical jargon, no condescension. We handle the tech so you can focus on your business.

True peace of mind

We monitor your systems 24/7/365. Whether it is a cyber threat, failed backup, or network issue, we are on it so you do not have to be.

Why businesses choose TSR

Where we work

One company, three markets, local coverage with the same standards everywhere we operate.

Southern Wisconsin

Headquarters in Cedarburg. Coverage across Milwaukee metro, Southeast Wisconsin, and Madison, with the same response standards you see on every TSR page.

Glendale, Mequon, Shorewood, Waukesha corridor, and nearby communities are served through these hubs.

Explore Wisconsin locations

Phoenix metro

Arizona coverage for Phoenix and nearby communities. Our Phoenix team with national-style help desk standards, not a thin city-name page.

Scottsdale, Tempe, Mesa, Gilbert, Peoria, Surprise, Avondale, and nearby communities are covered from the Phoenix hub.

Explore Phoenix IT support

San Antonio and Austin

Texas coverage for San Antonio, Austin, and nearby communities. Dual-metro presence with clear paths into each hub.

Round Rock, New Braunfels, and nearby communities are covered from the San Antonio and Austin hubs.

Explore Texas locations

Frequently asked questions

Is TSR Solutions a family business?

Yes. Tim Radtke founded TSR Solutions in 1991 in Cedarburg. Today the second generation leads: Tommy Radtke as CEO and Johnny Radtke leading sales, the same commitment to plain talk, fast response, and long relationships.

Do you only serve Wisconsin?

No. We are headquartered in Cedarburg and cover Southern Wisconsin, the Phoenix metro, and San Antonio-Austin. Work is coordinated from our Wisconsin headquarters, with the same standards in every market.

What size companies do you work with?

Small to mid market businesses, especially Manufacturing, Healthcare, Legal, Professional Services, and Non-Profit. Book a free consult and we will tell you honestly if we are a fit.

Ready to talk?

Bring your questions. No obligation.