Michael S.
“TSR manages all my business's IT, cloud services, and handles cybersecurity. They are always responsive, proactive, and easy to work with. They've got my back and I highly recommend working with them!”
Managed IT services for San Antonio operators who cannot afford downtime
San Antonio operators get support from our San Antonio and Austin based team, which treats downtime as a production problem. Fully managed or co-managed IT for manufacturers, healthcare organizations, professional firms, and compliance-aware small to mid market companies.
Why TSR in San Antonio
- Answers for your prime or health system. When a prime contractor asks about CMMC or a health system asks about HIPAA alignment, you have a record of the work behind your answer.
- Downtime planned for. Monitoring runs 24/7/365, backups are tested on a schedule, and every client has a recovery plan.
- Proven in Texas. Our San Antonio and Austin based team led an Austin medical technology company to a first-attempt SOC 2 Type 2 pass.
From Google
Kim S
“TSR has been our IT provider for many years, they have been top notch, the team knows all you need to know.”
Bobby S.
“These folks at TSR "GSD" - If you know, you know. Jackson is consistently positive, quick, and efficient. Most IT professionals don't have personalities, but TSR certainly breaks that mold.”
Beth R.
“Great company to work with. Their employees are knowledgable and top notch at customer service!”
Eva D.
“Whenever I contact TSR for assistance (which is more frequently than I'd like to admit), their help is prompt, accurate, and courteous. They explain the source of the problem and the steps to correct it, as well as how to avoid it in the future.”
Travis M
“We’ve had a great experience working with TSR Solutions as our managed IT service provider. Their team is responsive, knowledgeable, and proactive in identifying and resolving issues before they impact our business. A special thank you to our account manager, Jackson Xiong, who has been exceptional to work with. Jackson is attentive, strategic, and always quick to respond. He makes sure our needs are addressed and that we’re set up for long-term success. TSR Solutions has truly become a trusted partner in keeping our systems secure and running smoothly. Highly recommend.”
Maureen W.
“This team is extremely knowledgeable and responsive--I always get great help and they are always pleasant and professional!”
Susan M.
“I have had such great experiences with TSR. Their staff are top-notch, always helpful, proactive, and patient. I highly recommend them!”
Jon L.
“TSR Solutions has been our IT support system for a number of years. Their knowledgeable staff, fast response time, and 24 hour service is above the rest!”
Ahnna H.
“TSR is very helpful and they get to the root cause effectively!! They are top of things and respond to issues timely! I am happy they are our IT company to resolve our IT issues.”
Julie L.
“Excellent response time. Accurate and professional. So easy to work with!”
More testimonials on Hear From Our Customers.
IT support for San Antonio businesses
Managed IT
Keep your people working with help desk support, monitoring, patching, and IT planning.
Cybersecurity
Protect accounts, devices, and business data with clear responsibilities for prevention and response.
Explore Cybersecurity in San Antonio
Cloud
Plan, migrate, and manage Microsoft 365, Azure, and hybrid environments around how your team works.
Explore Cloud in San AntonioLocal case study
From our San Antonio to Austin market.
An Austin medical technology company passes SOC 2 Type 2 on the first attempt and wins a major contract
A fast-growing medical technology company needed SOC 2 to close a contract with one of its largest customers, and TSR led the readiness work from gap analysis to the final auditor request.
Read the case studyThe same standards in every market
- A help desk staffed Monday–Friday, 8 am–5 pm, with on-call support after hours.
- 3.5 minutes average to a live technician.
- During business hours, every call to our service line is answered live by an engineer who can open a ticket or start solving the problem.
- Monitoring 24/7/365.
- A U.S.-based team.
- A named client success manager who knows your business.
- vCIO guidance included with Fully Managed and Co-Managed IT.
Industries in San Antonio
Manufacturing
Connect office systems to the floor without treating OT like a second-class network. Security, backups, and a live help desk when a line cannot wait.
Explore IT support for Manufacturing in San AntonioHealthcare
Keep clinical systems available, protect patient and practice data, and give staff a help desk that answers. Engineers who learn how your practice actually runs.
Explore IT support for Healthcare in San AntonioProfessional Services
Keep client work, billing, and file systems available. Protect confidential work product. Give partners and staff a help desk that answers so billable hours are not spent on tickets.
Explore IT support for Professional Services in San AntonioLegal
Protect client matters, keep document and billing systems available, and give attorneys a help desk that answers in minutes. Security and efficiency without jargon.
Explore IT support for Legal in San AntonioNon-Profit
Keep donor, member, and program systems available. Protect the data people trusted you with. Give staff a help desk that answers so they can stay on the work.
Explore IT support for Non-Profit in San AntonioAcross all of these, the common thread is accountability to someone outside the business: a prime, a payer, a regulator, or a board. Our job is to make your IT easy to explain to them.
Nearby areas we serve
These are the areas we serve from this page. New Braunfels pages redirect here. Heading north on I-35? See Austin.
- San Antonio
- New Braunfels
San Antonio FAQ
Do you help San Antonio defense suppliers with CMMC?
Yes, with readiness. We prepare the environment and evidence for CMMC and NIST SP 800-171. A certified assessor certifies. We are not an RPO or C3PAO.
Do you only serve Wisconsin?
No. San Antonio operators get support from our San Antonio and Austin based team. We also support Austin, the Phoenix metro, and Southern Wisconsin, with the same standards in every market.
Do you support New Braunfels?
Yes. New Braunfels is part of our San Antonio coverage, and our team is on-site as needed. Book a free consult to confirm your sites.
Can we keep our San Antonio IT lead and still use TSR?
Yes. Co-Managed IT keeps your lead in charge while we cover security, after-hours, servers, network, and SOC.
How do you keep a San Antonio plant running during an outage?
Monitoring runs 24/7/365, backups are tested on a schedule, and every client has a recovery plan. See Disaster Recovery for how we bring systems back after ransomware, hardware failure, or a power event.
Book a San Antonio-area consult
Confirm coverage for your San Antonio or New Braunfels sites.