Michael S.
“TSR manages all my business's IT, cloud services, and handles cybersecurity. They are always responsive, proactive, and easy to work with. They've got my back and I highly recommend working with them!”
Managed IT services for Austin businesses that move fast
Austin and Round Rock companies get support from our San Antonio and Austin based team, which wants accountability, not slogans. Fully managed or co-managed IT for professional services, tech-enabled teams, healthcare and medical technology, and small to mid market businesses.
Why TSR in Austin
- IT that keeps up with growth. IT that worked for 20 people breaks at 80, so we keep onboarding, offboarding, and security clean as headcount changes.
- Ready for enterprise reviews. We led an Austin medical technology company through SOC 2 readiness, and it passed its Type 2 examination on the first attempt.
- Controls run, not promised. Our San Antonio and Austin based team runs the controls day to day, with vCIO guidance turning security questionnaires into a plan.
From Google
Kim S
“TSR has been our IT provider for many years, they have been top notch, the team knows all you need to know.”
Bobby S.
“These folks at TSR "GSD" - If you know, you know. Jackson is consistently positive, quick, and efficient. Most IT professionals don't have personalities, but TSR certainly breaks that mold.”
Beth R.
“Great company to work with. Their employees are knowledgable and top notch at customer service!”
Eva D.
“Whenever I contact TSR for assistance (which is more frequently than I'd like to admit), their help is prompt, accurate, and courteous. They explain the source of the problem and the steps to correct it, as well as how to avoid it in the future.”
Travis M
“We’ve had a great experience working with TSR Solutions as our managed IT service provider. Their team is responsive, knowledgeable, and proactive in identifying and resolving issues before they impact our business. A special thank you to our account manager, Jackson Xiong, who has been exceptional to work with. Jackson is attentive, strategic, and always quick to respond. He makes sure our needs are addressed and that we’re set up for long-term success. TSR Solutions has truly become a trusted partner in keeping our systems secure and running smoothly. Highly recommend.”
Maureen W.
“This team is extremely knowledgeable and responsive--I always get great help and they are always pleasant and professional!”
Susan M.
“I have had such great experiences with TSR. Their staff are top-notch, always helpful, proactive, and patient. I highly recommend them!”
Jon L.
“TSR Solutions has been our IT support system for a number of years. Their knowledgeable staff, fast response time, and 24 hour service is above the rest!”
Ahnna H.
“TSR is very helpful and they get to the root cause effectively!! They are top of things and respond to issues timely! I am happy they are our IT company to resolve our IT issues.”
Julie L.
“Excellent response time. Accurate and professional. So easy to work with!”
More testimonials on Hear From Our Customers.
IT support for Austin businesses
Managed IT
Keep your people working with help desk support, monitoring, patching, and IT planning.
Cybersecurity
Protect accounts, devices, and business data with clear responsibilities for prevention and response.
Explore Cybersecurity in Austin
Cloud
Plan, migrate, and manage Microsoft 365, Azure, and hybrid environments around how your team works.
Explore Cloud in AustinLocal case study
An Austin medical technology company passes SOC 2 Type 2 on the first attempt and wins a major contract
A fast-growing Austin medical technology company needed SOC 2 to close a contract with one of its largest customers. TSR led the readiness work from gap analysis to the final auditor request.
Read the case studyThe same standards in every market
- A help desk staffed Monday–Friday, 8 am–5 pm, with on-call support after hours.
- 3.5 minutes average to a live technician.
- During business hours, every call to our service line is answered live by an engineer who can open a ticket or start solving the problem.
- Monitoring 24/7/365.
- A U.S.-based team.
- A named client success manager who knows your business.
- vCIO guidance included with Fully Managed and Co-Managed IT.
Industries in Austin
Professional Services
Keep client work, billing, and file systems available. Protect confidential work product. Give partners and staff a help desk that answers so billable hours are not spent on tickets.
Explore IT support for Professional Services in AustinHealthcare
Keep clinical systems available, protect patient and practice data, and give staff a help desk that answers. Engineers who learn how your practice actually runs.
Explore IT support for Healthcare in AustinLegal
Protect client matters, keep document and billing systems available, and give attorneys a help desk that answers in minutes. Security and efficiency without jargon.
Explore IT support for Legal in AustinManufacturing
Connect office systems to the floor without treating OT like a second-class network. Security, backups, and a live help desk when a line cannot wait.
Explore IT support for Manufacturing in AustinNon-Profit
Keep donor, member, and program systems available. Protect the data people trusted you with. Give staff a help desk that answers so they can stay on the work.
Explore IT support for Non-Profit in AustinGrowth stage matters as much as industry in Austin. A 30-person firm and a 200-person firm need different plans, and we size the plan to where you are now and where you are going next.
Austin FAQ
Can TSR help an Austin company get ready for SOC 2?
Yes. Our consulting and compliance team leads SOC 2 readiness, from gap analysis through the auditor's requests. Our Austin case study shows one company that passed on the first attempt.
Do you provide on-site IT support in Austin?
Yes. Austin and Round Rock companies get support from our San Antonio and Austin based team. Most issues are solved remotely first, and our team is on-site as needed.
Can we keep our Austin IT lead and still use TSR?
Yes. Co-Managed IT keeps your lead in charge, with TSR covering security, after-hours, servers, network, and SOC.
How fast can TSR take over IT for a growing Austin company?
It depends on your environment, so we start with a free consult and an assessment. You get a clear onboarding plan and timeline before anything changes, and the help desk is ready on day one of support.
Do you support companies in Round Rock?
Yes. Round Rock is part of our Austin coverage. Book a free consult to confirm your sites.
Book an Austin-area consult
No obligation.