Managed IT services near you, fully managed or co-managed

Both Guardian offerings include the same security-first methodology backed by our team of engineers. Choose Fully Managed when TSR runs your IT completely, or Co-Managed when TSR supplements your existing IT team.

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3.5 min
Average to a live technician: Live
Answered service line: 24/7/365
Monitoring: 1991
Family owned & operated: U.S.-based
Team

Choose your path

Two published paths. Fully Managed Guardian when TSR should run IT, or Co-Managed Guardian when your team stays in the lead. Add security and recovery tools when you need a more robust package.

For growing organizations that want TSR to run IT

Starting at $175 / user / mo

Fully Managed Guardian

Put everyday support, monitoring, maintenance, and technology planning in TSR’s hands.

Explore fully managed guardian

For operators with internal IT

Starting at $110 / user / mo

Co-Managed Guardian

Keep your IT team. We fill security, after-hours, servers, network, and SOC.

Explore co-managed guardian

What is included in IT support for small to mid market businesses

Start with Guardian. Add additional security and recovery tooling when your organization needs a more robust package. Not sure which is right for your organization? Book a free consult to find out the right fit.

Hover over a feature name to see its description.

Included Not included Add-on · quoted extra

Fully Managed Guardian, Co-Managed Guardian, and add-ons
What is included	Guardian Starting at $175 / user / mo	Co-Managed Guardian Starting at $110 / user / mo	Add-ons Quoted extras available on either Guardian path.
Core IT
	Included	Included	Not applicable
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	Included	Included	Not applicable
	Included	Included	Not applicable
	Not included	Not included	Add-on
	Not included	Not included	Add-on
Support & Monitoring
	Included	Not included	Not applicable
	Included	Included	Not applicable
	Included	Included	Not applicable
	Included	Included	Not applicable
	Included	Included	Not applicable
	Included	Included	Not applicable
	Included	Included	Not applicable
	Included	Included	Not applicable
Security
	Included	Included	Not applicable
	Included	Included	Not applicable
	Included	Included	Not applicable
	Included	Included	Not applicable
	Included	Included	Not applicable
	Included	Included	Not applicable
	Included	Included	Not applicable
	Included	Included	Not applicable
	Included	Included	Not applicable
	Included	Included	Not applicable
	Not included	Not included	Add-on
	Included	Add-on	Not applicable
	Not included	Not included	Add-on
	Not included	Not included	Add-on
	Not included	Not included	Add-on
Strategic Leadership
	Included	Included	Not applicable
	Included	Included	Not applicable
	Included	Included	Not applicable
	Included	Included	Not applicable
Compliance
	Included	Included	Not applicable
	Not included	Not included	Add-on
	Not included	Not included	Add-on
	Not included	Not included	Add-on
	Not included	Not included	Add-on
	Not included	Not included	Add-on

What would this cost us?

Set a user count and choose Guardian or Co-Managed Guardian. Shared devices are counted for scoping and are not in the monthly total. Typical term is 36 months.

Who runs IT day to day?

Guardian TSR runs all of it, including the help desk. Co-Managed Guardian You have IT staff and keep tier-1 support.

How many people use a computer at work?

Everyone with a mailbox or a login. This is what the rate is charged on.

Shared devices, if you have any

Machines nobody owns: shop-floor PCs, kiosks, conference rooms, a shared front-desk workstation. We count them for scoping; they are quoted separately and are not in the total.

Estimated monthly total

$4,375

25 users on Guardian. Starting at $175 per user / month.

Typical term: 36 months.

Book a free consult

An estimate, not a quote. Servers, network equipment, extra sites, shared devices and your Microsoft licensing all move the number, so the figure we put in writing comes after a short discovery call.

Find a managed service provider near you

TSR is a managed service provider with local teams in Southern Wisconsin, the Phoenix metro, San Antonio, and Austin. Every market runs on the same standards: a help desk staffed Monday–Friday, 8 am–5 pm, with on-call support after hours, monitoring 24/7/365, and a client success manager who knows your business. Find your local team: Milwaukee · Madison · Southeast Wisconsin · Phoenix · San Antonio · Austin

Frequently asked questions

What is the difference between fully managed and co-managed?

Fully Managed Guardian means TSR owns day-to-day IT, including the help desk. Co-Managed Guardian means you keep your IT team. We fill security, after-hours, servers, network, and SOC. Compare both columns in the matrix, or book a free consult.

What does add-on mean?

An add-on is available with that package at an additional quoted cost. Included means it is inside the per-user rate with no separate invoice line. Not included means that package does not offer it.

Are there other managed IT packages?

The published offers are Fully Managed Guardian and Co-Managed Guardian. Extra security, recovery, and compliance tools are available as add-ons. Book a free consult and we will map which ones fit.

Can we start on one path and move later?

Yes. Moving between Fully Managed and Co-Managed is a contract change, not a new onboarding. Book a free consult and we will tell you which path fits today.

Is TSR an MSP near me?

If your business is in Southern Wisconsin, the Phoenix metro, San Antonio, or Austin, yes. Our local teams provide on-site help when hardware needs hands, and remote support covers the rest. Book a free consult to confirm coverage for your sites.

Talk through which path fits

The same standards either way. Book a free consult. We will map Fully Managed or Co-Managed to the team you have, plus any add-ons you need.

Book a free consult