Trust is the inventory
Client records, claims files, and wire instructions are the business. Access, email, and backups have to match that reality.
IT support for financial firms that cannot shrug off risk
Protect client and firm data, keep core systems available, and answer auditor and insurance questions with what is actually in place, not a slogan.
What finance teams ask us to fix
Support for your industry’s specific needs. We learn the environment before we change it.
Exams and questionnaires are operational
Regulators, carriers, and cyber-insurance applications ask who has MFA, who monitors, and who responds. We help you answer with evidence.
Fraud arrives as email
Business-email compromise and invoice fraud hit finance teams first. Endpoint and email controls are inclusions, not an afterthought.
Availability during close and claims surges
Month-end, audits, and volume spikes are the wrong week to discover a failed backup or an unreachable line-of-business app.
How we support a financial firm
Practical support for the systems, people, and workflows your organization depends on.
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Security as how we run the environment
Identity baselines, EDR posture, email defense, and 24/7 monitoring of covered systems, documented so you know the edges.
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Compliance-minded operations
Access reviews, privileged accounts, and backup verification that support the questionnaires you already have to fill out.
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Cloud that fits the firm
Microsoft 365 and Azure operations with hybrid where it still belongs on-prem. We do not lead with colocation.
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A help desk that treats you like a priority
Published live-tech response. Smaller firms should not feel de-prioritized. That is a commitment we make in writing on Why TSR.
Why practices and firms pick TSR
The same four commitments we publish everywhere, including response time you can hold us to.
Rapid response, guaranteed
3.5 minutes average to a live technician.
We own the fix on the plan we agreed
If we miss the mark on the plan we agreed, we own the fix. No finger-pointing. Your business is our business.
Clear, jargon-free communication
Our team explains everything in plain English: no technical jargon, no condescension. We handle the tech so you can focus on your business.
True peace of mind
We monitor your systems 24/7/365. Whether it is a cyber threat, failed backup, or network issue, we are on it so you do not have to be.
Services that attach to this work
Explore the services that support your everyday operations and next technology project.
Fully Managed IT Support
Help desk, monitoring, patching, and planning through Fully Managed or Co-Managed IT, with responsibilities that match how you run IT today.
Explore Fully Managed IT SupportCloud
Microsoft 365, Azure, and hybrid operations. Design, migrate, and run what belongs in cloud. Colocation is not the headline product.
Explore CloudCybersecurity
Identity, endpoint, email, detection, and backup categories we treat as table stakes, not a fear-led upsell after the sale.
Explore CybersecurityConsulting
Roadmaps, assessments, continuity planning, and project engineering when you need a plan, not another tool.
Explore ConsultingExplore all our IT services.
What other businesses say
“TSR's approach has been one of a true consultant. Rather than coming in and trying to change everything to match TSR's perception of what is best, they came in and learned our business environment to work together and ensure that the process would work well for everyone involved. They have a strong team of technicians backing everything who respond quickly and know our systems well. If you have not talked to TSR yet, I would recommend that you do.”
“Partnering with TSR Solutions has been an absolute pleasure. Their entire team is incredibly easy to work with: competent, personable, and always willing to go the extra mile. Despite being a smaller business, we never feel overlooked or de-prioritized, and that means a lot to us. TSR consistently provides forward-thinking recommendations to keep us up-to-date, and their proactive communication makes everything seamless. They genuinely care about our company's success as if it were their own, and that level of dedication is rare and appreciated.”
From Google
Michael S.
“TSR manages all my business's IT, cloud services, and handles cybersecurity. They are always responsive, proactive, and easy to work with. They've got my back and I highly recommend working with them!”
Kim S
“TSR has been our IT provider for many years, they have been top notch, the team knows all you need to know.”
Bobby S.
“These folks at TSR "GSD" - If you know, you know. Jackson is consistently positive, quick, and efficient. Most IT professionals don't have personalities, but TSR certainly breaks that mold.”
Beth R.
“Great company to work with. Their employees are knowledgable and top notch at customer service!”
Eva D.
“Whenever I contact TSR for assistance (which is more frequently than I'd like to admit), their help is prompt, accurate, and courteous. They explain the source of the problem and the steps to correct it, as well as how to avoid it in the future.”
Travis M
“We’ve had a great experience working with TSR Solutions as our managed IT service provider. Their team is responsive, knowledgeable, and proactive in identifying and resolving issues before they impact our business. A special thank you to our account manager, Jackson Xiong, who has been exceptional to work with. Jackson is attentive, strategic, and always quick to respond. He makes sure our needs are addressed and that we’re set up for long-term success. TSR Solutions has truly become a trusted partner in keeping our systems secure and running smoothly. Highly recommend.”
Maureen W.
“This team is extremely knowledgeable and responsive--I always get great help and they are always pleasant and professional!”
Susan M.
“I have had such great experiences with TSR. Their staff are top-notch, always helpful, proactive, and patient. I highly recommend them!”
Jon L.
“TSR Solutions has been our IT support system for a number of years. Their knowledgeable staff, fast response time, and 24 hour service is above the rest!”
Ahnna H.
“TSR is very helpful and they get to the root cause effectively!! They are top of things and respond to issues timely! I am happy they are our IT company to resolve our IT issues.”
Julie L.
“Excellent response time. Accurate and professional. So easy to work with!”
More testimonials on Hear From Our Customers.
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