Someone is watching at 3 a.m.
Analysts monitor your environment every hour of every day, so an intrusion is found in minutes rather than on Monday morning.
Managed SOC
A staffed security operations center that watches your endpoints, network and cloud around the clock and acts when something is wrong.
What you get
Human analysts, off-host logs, and a written trail after every incident. This is how MDR and SIEM show up inside Guardian.
Your logs survive the machine an intruder controls
Security and system logs ship off each device and are retained centrally. Clearing the local log does not clear the copy.
Fewer alerts, and the ones you get are real
Analysts triage every alert, drop the false positives and rank what is left by business impact before it reaches you.
Evidence when it matters
Every incident ends with a written report and updated detection rules, which is what insurers and auditors ask to see.
How it works
Collect, analyze, triage, respond, then improve the detections so the next event is faster.
- 01
Collect
The SIEM ingests logs and telemetry from your endpoints, network, cloud services and applications. The first 30 days build a behavioral baseline.
- 02
Analyze
Automated correlation flags anomalies and indicators of compromise across millions of events so analysts look at the right ones.
- 03
Triage
Security analysts investigate each alert, remove false positives and rank genuine threats by risk and business impact.
- 04
Respond
When a threat is confirmed the team contains it, isolates affected systems and starts remediation. Typical response begins within 15 minutes.
- 05
Improve
After each incident we update detection rules, refine playbooks and tell you what to change so it does not happen again.
Included with Managed SOC
- 24/7 monitoring of security events from endpoints, network, cloud services and applications
- SIEM log collection with off-host retention and analyst correlation
- Endpoint detection and response, fed by Defender for Business telemetry
- Network traffic analysis and cloud security monitoring
- Threat intelligence feeds, including industry-specific analysis
- Dark web monitoring for exposed company credentials
- Proactive threat hunting across your environment
- Containment and isolation of compromised systems when a threat is confirmed
- Forensic investigation, malware analysis and post-incident reporting
- Detection rules and playbooks updated after every incident
These capabilities ship with Guardian and Co-Managed Guardian. Penetration testing and vCISO live on Cybersecurity. Estimate a monthly total on Managed IT.
Managed SOC questions
Is this included in a package?
Yes. Managed detection and response is inside the Guardian and Co-Managed Guardian rates. It is not sold after you sign.
Does the SOC fix the problem, or just tell me about it?
It detects, contains and alerts, and takes the immediate response. Cleanup beyond that immediate response is separate project work billed by the hour. The SOC shortens the time between intrusion and discovery; it does not make cleanup free.
Who staffs the SOC?
A security operations center run by Blackpoint, with detection that watches what processes do rather than only scanning files. TSR engineers handle the hand-off and remediation on your systems.
Will it catch everything?
No security service does, and we will not tell you otherwise. This is a defense-in-depth layer, and during the first 30 days some alerts will be false positives while the baseline tunes.
Do I need to replace my antivirus?
Usually not. The SOC uses Defender for Business, which is already licensed in Microsoft 365 Business Premium, so a third-party endpoint agent typically comes out rather than another one going in.
Review how detection would land in your stack
Book a free consult. Bring your current endpoint and identity tools. We will map what the SOC watches and what stays with your team.