IT helpdesk with a personal touch.
Helpdesk support can be slow and unreliable.
TSR ranks in the top 10% of the industry with a fast response time and fast ticket turnaround time.
Our certified experts become a part of your team and keep you ahead of the curve.
TSR’s Managed Helpdesk Program
Helpdesk Access - Direct call in support to TSR Service Team and team of engineers
Device Management and Encryption - Enhanced encryption and Device Resource Monitoring with Microsoft patch management to keep all devices updated with latest security fixes
Microsoft 365 Business - Licensing for Outlook, Exchange, Teams, Excel, Word, Powerpoint, Publisher, OneDrive, Sharepoint
Phishing Campaigns - Strengthen email security with simulated email attacks to track user responses and auto-enroll users in training as needed.
Multi-Factor Authentication - Enhance security by requiring users to re-authenticate a secondary method prior to accessing company resources.
Advanced Email Security - Protection against volumetric threats like malware and spam as well as advanced threats like targeted phishing and ransomware.
Threat Management and Response - Highest level of threat protection with award winning Anti-Virus and malware protection along with an experienced team to actively monitor and neutralize potential threats.
Automated Windows Updates - Fully managed patching for workstations. Important security and functionality updates are applied when recommended.