You’ve realized that your current phone system is no longer working for your growing business. So you do what any savvy businessperson does – you research your options. You quickly comprehend that what you need is a phone system that will minimize disruptions to your business and integrate with your current custom applications, all at a reasonable cost.  Most importantly, you want to be able to control how you use, manage, and pay for the phone system over the long term. 

It might be time to consider a telephony platform that gives you total control in three critical manners.  

Control over care

An onsite phone system may be right for your business if you like the idea of being able to control how and when you complete a phone system upgrade and to determine who administers changes to your phone system. An onsite system gives you physical control of your phone system. You have the ability to determine when you want to make system changes and upgrades. It also gives you the ability to have a non-technical person manage moves, adds, and changes as needed. The flexibility of the system gives your designated administrator access from anywhere; it’s a single image administration, no matter how many sites or locations you have.

Control over custody

What is your ownership preference?  If you are more comfortable when the assets you buy are sitting under your roof, an onsite phone system will give you complete custody of the equipment. Simply put, you own it. This type of investment can benefit for your business by reducing long-term system costs while increasing the book value of your company.  With an onsite phone system, you don’t necessarily have to commit to large capital outlays. The financial decision of leasing, renting or buying is up to you. When you own the phone system, you have ultimate control over the asset. You decide how you spend money on the care and maintenance, helping you control your costs in a way that makes sense for your business.    

Control over administration

The ease of administration with an onsite phone system means it will work with the applications you already own while minimizing business disruptions. If you’ve built your own custom applications that you want to integrate with your phone system, you can do that. Applications you have purchased, developed or customized (like Microsoft Outlook, custom paging, and other business applications) are easily integrated with an onsite phone system. This allows you to keep what you’ve already built and connect it with a phone system that offers you more control without affecting your users’ productivity or your customers’ experience.

Determining what’s right for your business

Some companies want to move to the cloud, while other companies that want to maintain control of the assets they own. As you consider your phone system options, consider how an onsite phone system may allow you the type of control you require in your business so you can minimize disruptions, integrate your custom applications, and manage your payment for the system.

To discuss whether an onsite phone system is the best solution for your business, contact a TSR Solutions representative at 262-292-2000.

Other Useful Links

ShoreTel Onsite Overview

Cloud or Onsite?